Speech Dialer
Call your contacts and dial phone numbers using speech commands.
- Increased safety with hands-free, eyes-free speech dialing of contacts and phone numbers
- Increased productivity at the office and on the road by not wasting time searching for telephone numbers.
- Safe and easy access to colleagues and personal contacts and company shared contacts.
- Savings on long-distance charges since all calls go through your low-cost telephone service provider.
- Savings on wireless and international charges with the Call Back feature
- Improved customer billing and follow-up with centralized call logs
Speech Mail
Listen and reply to e-mails, forward them to contacts and colleagues or delete them using speech commands.
- Increased safety on the road with hands-free, eyes-free voice access to your mailbox
- Fast and inexpensive way to access and process e-mails on the road resulting in increased productivity. No need for expensive data plans and smart phones
- Ability to act quickly on urgent matters: simply record and send e-mails to contacts and colleagues anywhere – anytime. You don’t have to delay action because of safety concerns.
- Be more responsive to customer requests with the ability to call back or reply to e-mail senders
Speech Calendar
Review appointments and schedule meetings with contacts and colleagues over the phone using speech commands
- Increased safety on the road with hands-free, eyes-free voice access to your calendar
- Safely schedule meetings and invite attendees using speech while driving
- Stay on top of your business activities with the ability to quickly check what’s on your calendar and get ready for your meetings from anywhere at anytime.
Smart Number
Intelligent Call Filtering and Call Forwarding with speech-enabled call screening, status control and unified messaging
- Less time wasted on unsolicited calls without missing important ones with speech-enabled call filtering
- Known contacts feel important when they hear that you are unavailable but can still take their call if it is urgent.
- Personalized greeting and call handling for important customers and partners
- Drive and handle your incoming calls safely with speech-enabled call screening to know who is calling and decide verbally whether you want to take the call or send it to voice mail.
- Control your phone status and call forwarding using speech from your car.
- Be more responsive to customer requests with the ability to return calls and respond faster using hands-free call back without compromising your safety on the road.
Smart Fax
Fax to e-mail feature on the Smart Number or on a dedicated number
- Simplified communications with one Number to receive faxes and voice calls.
- Fax documents are received directly into your Inbox for more confidentiality and ease of management
- Paperless fax option to save money on phone lines, fax machines and paper while contributing to a better environment
- Hands-free speech access to faxes by phone with ability to forward them to contacts and colleagues while driving.
Unified Messaging
Voicemail and faxes delivered to your Inbox
- Don’t waste time checking multiple mailboxes. Access all your messages – voicemail, faxes and e-mails on your computer or by phone using speech commands.
- Your voicemail and faxes are stored in one central location, your Inbox for convenient access.
CallBack, Reminders & Wakeup Calls
Get a call back or schedule a reminder or wake-up call to access your account and save money
- Cost savings on long distance and wireless charges with “Call Back” when you are traveling.
- Voice “Reminders” to help you remember important events or access your office remotely.
- Simple wake-up service with voice access to messages and appointments to better start the day.
Flexible Speech interface
Speech interface adapted to user’s experience and skill
- Accelerate adoption of speech services with skill-based speech interface designed to adapt to the user’s learning curve. Users start with a directed dialog as beginners then move to a more natural speech interface when they become experts
- Reduced customer support burden for company administrators and service providers with user self-training tools.
Bilingual support
Assistant speaks two languages simultaneously.
- Customers get greeted in their language while you interact with the assistant in your own. This results in better customer satisfaction.
- Emails read in their original language for better understanding.
Speech Attendant
Speech-enabled virtual receptionist enabling callers to voice-dial employees and services by name
- First Class corporate image with a speech-enabled virtual receptionist.
- Improved safety for mobile employees and customers with hands-free speech dialing
- Easy access to employees with dial-by-name. No need for callers to remember their extensions
- No time wasted by employees to look for extensions when calling colleagues internally
Hosted Service or Enterprise Solution
Cloud-based services or in-house system installation
- Try before you buy. Use the low cost hosted service and migrate to an in-house solution as needed
- Hosted services enabling companies to focus on their business and save money on expensive speech products and support staff
- Ability to move to an in-house solution anytime and enjoy more privacy
Flexible Licensing System
Revenue sharing with minimum investment or purchase of software licenses
- Try before you buy. Use the low risk revenue sharing model and migrate to a licensed solution later
- Ability to move to an in-house licensed system and take full control of the services offered.
Standards-based Speech Application Platform
Develop and integrate new voice applications easily and rapidly.
- Investment protection insured by the use of industry standards.
- Build and deploy new speech applications easily using the existing infrastructure. Applications share runtime engines, speech resources and management tools resulting in big cost savings.
Multi-Tenant Capability
Create and manage multiple company & administrators
- Flexibility to service multiple companies on the same platform. Each company has its own administrator and is completely independent of the others.
- Public signup offered and managed as a virtual tenant with special features making it easy to manage and support.
Remote Provisioning and Private Label
Adapt and integrate the solution into your corporate branding
- Flexibility of bidirectional account provisioning giving partners the option to signup new customers from different Web sites.
- Possibility to customize the service’s Web and voice interfaces to reflect the partner’s branding for added differentiation.
- Secure system Interop and account provisioning mechanisms enabling partners to seamlessly integrate the new services on their existing platforms.
Pour les utilisateurs, les principaux avantages sont une mobilité sécuritaire, une productivité accrue et une meilleure communication avec les clients grâce au filtrage d'appels intelligent et à l’accès vocal aux outils de communications du bureau en mains libres. Excendia se distingue par sa capacité de s’adapter à la courbe d'apprentissage de l'utilisateur en offrant différentes interfaces vocales selon sa familiarité avec le système. Voir toutes les caractéristiques et avantages pour les utilisateurs finaux.
Pour les entreprises, Excendia se distingue par la flexibilité de sa solution. Voir toutes les caractéristiques et avantages pour les entreprises.
Pour les fournisseurs de services, Excendia se distingue par la flexibilité de ses modèles d’affaires et du déploiement de sa solution pour mieux répondre aux objectifs d'investissement et de partage des revenus de ses partenaires. Voir toutes les caractéristiques et avantages pour les fournisseurs de service.
