| Answer Your Customers With Executive Class |
As your Smart Phone Number, Excendia greets your callers, before transferring them to you.
on different telephone numbers based on your instructions. You can specify
where Excendia can reach you based on the type of caller and the date and
time of call.
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| Know Who is Calling Before Answering Calls |
When Excendia transfers a call to you, it lets you know who is calling so you can decide to take the call,
transfer it to an associate or to voice mail.
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| Unified Messaging To Access All your
Messages Instantly |
Excendia enables you to listen to your voice mail, view and print your faxes
from your Outlook Inbox. And because your voice messages and fax documents
are treated by Outlook as e-mail messages, you can forward them as e-mails to
any contact in your address book, or organize them in electronic folders grouped
by project or client.  learn
more
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| Fax to e-mail |
Excendia enables you to receive and manage your faxes directly into your
Inbox as e-mails and eliminates the need for a second telephone line and a
fax machine. learn more
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| Intelligent Call Forwarding |
Excendia always knows where and how you want to be reached. Based on your personal call routing rules, Excendia will either
call you at different locations to transfer the call to you or go directly to your voice mail. You will never miss an important customer call anymore. learn more
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| Web User Interface |
Excendia Web Manager is a user-friendly Web interface that enables you to
view and manage your Smart Number account from any Web browser. You can
modify your user profile, configure your call forwarding rules, set your
status, view and print your call logs and set your preferences. learn more
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| Detailed Call History |
Excendia keeps a log of your telephone interactions with customers and business associates for
future reference and easy call back. This feature is particularly useful for business follow-up, billing and customer relationship management.
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| Generate Detailed Call Reports |
Use the Excendia Web Manager to view your detailed call logs, and generate a variety of reports using
the available filters and call sorting rules.
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| Multilingual & Multi-Tenant Support |
Excendia is designed for multilingual environments and multi-tenant
operations to help you meet the increasing market globalization
requirements, For hosted services, Excendia keeps each tenant's environment autonomous and independent from others.
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