Have Your Phone Calls Follow You Where and When You Want to be
Reached.
Excendia FollowMe is a standards-based, intelligent call routing
application that makes you always reachable for important business calls. Calls
follow you only when and where you want to take them. You set the rules
and Excendia makes sure you get the calls you want to answer without disturbing
you with the unwanted calls.
FollowMe is a schedule-based and user-centric application. It
always checks the user's personal call forwarding schedule to decide where to
route each call. The type of caller as well as the date and time of call are
used to determine if and where FollowMe will forward incoming calls to you. The
call forwarding actions may include locating you on different numbers before
going to voice mail. For example, your default call-forwarding schedule may
include the sequence: "Ring my extension, if I don't answer, call me on my
mobile phone, and if there is no response, go to my voice mail". Actions may
also include forwarding your calls to colleagues or associates, using their own
FollowMe schedule.
Know Who's Calling Before Answering the Call. Each time a call is
forwarded to you, Excendia FollowMe will let you know who is calling so you can
decide whether to answer the call, transfer it to a colleague or forward it to
voice mail.
Complements Other Voice Applications. Excendia FollowMe can be used as a
stand-alone solution or as an adjunct to existing telephone systems. It
typically complements other applications such as an Auto-Attendant or a Voice
Mail system.
